Help Center
Step 1
Obtain a copy of your eyeglass prescription from your eye doctor. Be sure that the prescription includes the Pupil Distance (PD) measurement. This will insure that the center of the lenses will be in line with your pupils.
NOTE: in the graphic above, change text in red box from "include" to "includes"
Step 2
Browse our wide selection of fashion eyeglass frames to find the ones that are right for you. Click on the item or the name of the item to see details of each frame, such as color availability, frame dimensions, lens options and prices.
Use our Virtual Try-On tool. It allows you to try on as many frames as possible to find the ones that best suit your facial features, style and personality. You are able to use preset model pictures. Or, for an even better experience, upload your own picture or use a webcam snapshot to see the virtual effect of putting on the eyeglasses. This will make your purchase worry-free and help you to find the eyeglass styles that will look best on you.
Step 3
Follow the ordering process for the frames you select. From there, you will be asked about your prescription lens preference and prescription information. You can also upload your prescription to order eyeglasses online. After you become a GlassesShop.com customer, your prescription will be kept on file for your next visit. If you need any assistance during the process, talk to an Eyeglasses Specialist on Live Chat. They will be very happy to assist you.
Step 4
Once you have selected your style(s), new customers will be asked to register. If you already have a GlassesShop.com account, you will be asked to log in to your existing account to complete the payment and shipping information. That's all there is to it. Now, just sit back and wait for your new eyeglasses to arrive at your doorstep!
Step 5
Review our no-hassle return policies for ordering eyeglasses at GlassesShop.com. Be sure that you understand what will happen if the prescription is not correct.
