I made a mistake with my last order and switched the measurements of my friend\'s eyes. Customer Service was very helpful in getting the matter resolved quickly and at a discount, allowing me to correct my friend\'s glasses at minimal cost. I really appreciate the quick and personal customer service the Glassesshop team provides. Thanks again.
After all, I bicycle a great deal and the sweat seems to eat up the frame finish and the road dust plays havoc on the finish of the lenses; so I personally go through lots of eyeglasses. These guys are super; I won\'t hesitate to order again and again, you should not either.
This is a repeat order and I found the turnaround time to have improved! The quality of the product was better than expected. The eyeglass case also is better than the flimsy one that I previously got with my previous glasses.
—Joe smith 05/25/2009
To Whom it May Concern, I was a bit leery of getting sunglasses online, but I called FramesDirect about its return policy prior to ordering and customer service not only answered the phone right away, but also answered all of my questions. Today, I had a message on my telephone from \"Lisa\" confirming receipt of my order and instructing me to call with any questions. Great customer service so far! Sincerely.
Thank you so much for keeping me updated and, in particular, keeping a close eye on the quality of the product. That is precislely why a discriminating consumer like myself keeps coming back to FramesDirect. Take care!
—Tricia Albert 05/25/2009
Thank-you so much for your kindness. My wife and I certainly appreciate the swiftness in the replacing of my frames. We look forward to continuing our business with Glassesshop in the future too, because of your genuine concern and true professionalism you have shown us. Can\'t wait to get both old eyes working again......
I just wanted to thank you and tell you how please I am with the glasses that I ordered, your customer service was extremely helpful in getting exactly what I wanted , this was actually the second time that I ordered glasses from you, and I plan to order more for other family members, you can be sure that I will tell my friends about this terrific site. Thank you again.
—Judy Ashby 05/25/2009
Glassesshop, I just wanted to tell you how amazing you are. I will never buy a pair of glasses from anybody else.
I really appreciate your fast and helpful responses to my questions. Your company remains my first choice when ordering glasses. I have recommended you to friends and co-workers, and some of them have placed orders with you.
—Janice Mintz 05/25/2009
I just received my glasses and I am so excited. They are wonderful and arrived in less than 5 days. I am so happy I found you. I will never buy glasses anywhere but glassesshop!! Thank you!
—Barbara Kellerman 05/25/2009